Help & Support

How can we help you?

We're here to assist you with any questions or issues

Get in Touch

Email Support

Send us an email and we'll get back to you within 24 hours

support@koinonia.live

Frequently Asked Questions

How do I create a business account?

Click "List Your Business" on the homepage, select a business account, and follow the subscription process. You'll then complete your business profile.

How do I book an appointment?

Search for a business, view their profile, select a service, choose a date and time, and complete the booking. You'll receive a confirmation.

Can I cancel an appointment?

Yes, you can cancel appointments through your Purchases page. Cancellation policies vary by business, so check the specific business's policy.

How do I contact a business?

You can message businesses directly through the Messages feature. Visit the business profile and click "Message" to start a conversation.

Additional Resources